Shipping

We ship worldwide. Every order is tracked.

Times

• Dispatched in 1 to 2 business days.
• US, Canada, UK, EU and Australia: typically 8 to 18 days.
• Asia: typically 7 to 16 days.
• Latin America, Middle East and Africa: typically 12 to 30 days. Some routes take 30 to 40 days at peak.
• Multi item orders may arrive in separate parcels at no extra cost.

Cost

• Flat $4.95 per order, free over $80.

Tracking

Every order ships with a tracking number, emailed once the parcel is scanned. You can also look it up at order tracking.

Customs and VAT

For the EU and UK, VAT is included at checkout wherever possible. If a carrier charges you at delivery, send us the receipt and we refund it. Some destinations may charge import duty. We state this at checkout where we know it.

Late, lost or damaged

If tracking has not moved for 30 days, or your item arrives damaged, email support@minenook.com with your order number and a photo. We reship or refund, your choice.